FAQs Info

Frequently Asked Question

FAQ

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Issue with product received
What should I do if I experience a quality issue with the products that I have received? For any issues with the product received, please contact our Customer Service before sending back your products: we will be glad to offer you an appropriate solution. What will happen if I have received a faulty item? For any issues with the product received, please contact our Customer Service and we will get in touch with you. Please note that we will request pictures to you in order to understand the nature of the issue you experienced. This is particularly important as we will provide these pictures to our Production Department in order to constrantly improve the quality of our products and avoid these issues in the future.

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