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When will I receive the refund?
Returns usually arrive at our warehouse within 7 to 9 days.
Once the return has been received and checked, the refund is processed within 7 to 15 business days.
You will receive a confirmation email once the refund has been issued.
The time it takes for the amount to appear in your account may depend on your bank.
If more than 14 days have passed since the refund confirmation and you still don’t see the amount in your account, please contact your bank first. If the issue persists, do not hesitate to contact our Customer Care team.