Frequently asked questions about havaianas

What are the delivery times?

How much does shipping cost?

When is free shipping available?

Do you ship internationally?

Can I change the shipping address?

How can I download my invoice?

How can I make a return?

Is the return free?

What is the return period?

When will I receive the refund?

How is the refund processed?

Can I change the size or model?

Can I return multiple items?

What should I do if the product is defective?

What is the size guide at havaianas?

How do I choose my size?

How can I place an order?

How can I view the details of my order?

Can I modify or cancel an order?

How can I track my order?

What payment methods do you accept?

Is it safe to shop on the website?

Can I pay in instalments?

Where can I find offers or outlet products?

How do I use a discount code?

Can I combine promotional codes?

Why is my discount code not working?

How do I care for and clean my havaianas?

How do havaianas fit?

What are the differences between models?

Are havaianas water-resistant?

How can I tell if my havaianas are authentic?

Can I buy replacement parts?

Are the sunglasses polarised?

Can I personalise my havaianas?

Where can I personalise my havaianas?

Can I order havaianas for events?

How do I create an account?

Can I create an account after making a purchase?

How do I delete my account?

How can I subscribe to the newsletter?

What benefits do I get from subscribing?

Will I receive a discount when I subscribe?

How can I unsubscribe from the newsletter?

Why am I not receiving emails?

Can I update my communication preferences?

How can I find a nearby store?

What is the origin of havaianas?

Where are havaianas made?

What sustainability initiatives does havaianas have?

Are havaianas recyclable?

How can I contact havaianas?