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How is the refund processed?
Your refund will be issued using the same payment method used for your purchase.
You will receive a confirmation email once your refund has been processed. Please note that the time it takes for the amount to appear in your account may depend on your bank.
If more than 14 days have passed since the refund confirmation and you still don’t see it, we recommend contacting your bank first with your proof of refund.
If the issue persists, you can also reach out to our Customer Care team.
→ contact Customer Care