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Why is my discount code not working?
If your discount code isn’t working, it may be due to one of the following reasons:
- The code has expired.
- It hasn’t been entered correctly (make sure to respect upper and lower case and avoid extra spaces).
- The code is not valid for the items in your cart (for example, already discounted products).
- The promotion conditions are not met (minimum spend, selected items, etc.).
- Another code is already applied (only one code per order is allowed).
If you’ve checked all of the above and your code still doesn’t work, we recommend contacting our Customer Care team.