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  • New in
  • Women
    Women
    Women
    Women
    Discover our new collection
    Women NEW COLLECTION
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    Bestsellers
    Bestsellers
    null Slim
    null Brasil logo
    null Top
    null Glitter
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    null Flatform
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  • Men
    Men
    Men
    Men
    Discover our new collection
    Men NEW COLLECTION
    Footwear
    Footwear
    New arrivals
    Flip Flops
    Slides
    See all
    Beachwear
    Beachwear
    T-shirts
    Boardshorts
    Socks
    See all
    Accessories
    Accessories
    Personalisation
    Bags and backpacks
    Towels and lilos
    Keyrings
    See all
    10% OFF YOUR FIRST ORDER!
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    Join and save 10%
    Bestsellers
    Bestsellers
    null Brasil logo
    null Top
    null Urban
    null Pride
    null Logomania
    See all
  • Kids Kids
    • Kids
    • Kids
    • Flip Flops kids
    • Flip Flops baby
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    • Frequently asked questions about havaianas

      What are the delivery times?
      When is free shipping available?
      How can I make a return?
      When will I receive the refund?
      What is the size guide at havaianas?
      How can I track my order?
      Find answers to the most frequently asked questions about shopping on the official havaianas online store. Explore information about placing and tracking orders, shipping and delivery, payments, returns and refunds, or contacting our Customer Service team. Use the sections below to quickly find the information and support you need.

      • Shipping and Delivery

        • What are the delivery times?

        • How much does shipping cost?

        • When is free shipping available?

        • Do you ship internationally?

        • Can I change the shipping address?

        • How can I download my invoice?

      • Returns and exchanges

        • How can I make a return?

        • Is the return free?

        • What is the return period?

        • When will I receive the refund?

        • How is the refund processed?

        • Can I change the size or model?

        • Can I return multiple items?

        • What should I do if the product is defective?

      • Size Guide

        • What is the size guide at havaianas?

        • How do I choose my size?

      • Orders

        • How can I place an order?

        • How can I view the details of my order?

        • Can I modify or cancel an order?

        • How can I track my order?

      • Payments

        • What payment methods do you accept?

        • Is it safe to shop on the website?

        • Can I pay in instalments?

      • Promotions and discounts

        • Where can I find offers or outlet products?

        • How do I use a discount code?

        • Can I combine promotional codes?

        • Why is my discount code not working?

      • Products

        • How do I care for and clean my havaianas?

        • How do havaianas fit?

        • What are the differences between models?

        • Are havaianas water-resistant?

        • How can I tell if my havaianas are authentic?

        • Can I buy replacement parts?

        • Are the sunglasses polarised?

      • Personalisation

        • Can I personalise my havaianas?

        • Where can I personalise my havaianas?

        • Can I order havaianas for events?

      • My account

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      • Stores

        • How can I find a nearby store?

      • About havaianas

        • What is the origin of havaianas?

        • Where are havaianas made?

        • What sustainability initiatives does havaianas have?

        • Are havaianas recyclable?

      • Contact

        • How can I contact havaianas?

    Featured products

    • Flip Flops women
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    • Flip Flops kids
    • Sandals women
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    • Slides women
    • Online exclusives
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    • Sale
    • Outlet

    Let us help you

    • Return an item
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    About the online store

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    About havaianas

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